So what qualifications do you need to be a receptionist? Use this receptionist CV template as the starting point for your own job-winning CV! This is done by staying on top of office events, maintaining up-to-date schedules and appointments and making sure office supplies are appropriately stocked. However, more important than education are experience and technical certifications. Begin with your degrees or certification to work in the field. Or, maybe you have an … [Read More...] about Quality Assurance Job Description, In our article, we will be covering the Chipotle crew job description, main job duties and responsibilities of this position as well as other … [Read More...] about Chipotle Crew Member Job Description, Responsibilities, Salary & More, Hello, Vivian! Receptionist is the one who leaves the best first impression to all clients and visitors on behalf of the organization.. Top Tasks and Duties of a receptionist If you can demonstrate these abilities with a prospective hiring manager you will be in a strong position to get the job. Answer Save. Problem-solving Skills. Training: Training is often on the job and specific to the needs of the particular industry or company. The working hours for a receptionist are standard business hours. Having to multi-task under pressure means you also need to be well organized. What is it like being a Chemical Engineer? Having the ability to foresee issues and having the initiative to solve them limits inter-office issues. Your email address will not be published. For students, this experience can come in the form of internships, volunteer work and spearheading on-campus events. Feel free to revise this job description to meet your specific job duties and job requirements. See examples of Receptionist job descriptions from real companies. You … This course comes are a heft price tag of $129, however, that is a small investment in yourself and increasing your chances of landing a well-paying reception role. Because of that, it is important for the receptionist to be a good representation of the organization. The course is well priced at $24.99 and comes with a certificate at completion. Events planning, email management and continuously learning new technology are also important elements for an advancing receptionist. Receptionists are often viewed as look into an organization. In fact, as the first point of contact for clients, how you come across could greatly impact how your business is perceived. You may also include soft skills and personality traits that you envision for a successful employee. A perfect receptionist CV demonstrates your experience providing first-class administrative support in a busy and varied environment. Johnacademy is well known for the highest quality standards that come with e-learning so that students are able to utilize what they have learned in the real world, especially in the workplace. There are certain full-time or part-time courses that you may consider to take if … Qualifications demonstrating an understanding of the use of Word, internet, email, and phones will come in handy. To be the best as a receptionist, you must be mature and discrete. The following attributes will help to strengthen your application when looking for employment, by showing you are dedicated to the profession and have the basic knowl… At the same time handle incoming calls and accept deliveries. In contrast, a professional, polite receptionist will reflect very well on an organization. This may include education, previous job experience, certifications and technical skills. Working experience of clerical skills such as typing, copying and faxing would be given preference. Qualifications for a receptionist Requires a high school diploma or its equivalent with 0-2 years of experience in the field or in a related area. This job involves being part of the team at a veterinary practice, animal hospital or animal charity. The Veterinary Receptionist is responsible for the first impression given to a client (whether over the phone or in person). The receptionist becomes the middle person liaising and taking notes between the client and the organization staff. The duties that you will find on a receptionist job description include: Communication Skills. To become a hotel receptionist, you don’t need a professional education but it is desired to have a good standard of general education which includes GCSEs (A-C) in Mathematics and English. There are a number of nationally accredited Level 2 qualifications that may be suitable for people aiming to become medical receptionists, including: 1. The typical path includes formal education, skills acquired through hands-on training and certain people-oriented personality traits. A combination of skills, including good communication, organization and customer-service abilities, is often required. The receptionist position has been projected to grow 10% from 2014 – 2024. Receptionist requirements and skills. Receptions use phones linked to computers with directories. Because the receptionist is the first line of communication with the public, friendly, positive and effective communication skills are essential on various platforms. For those interested in entering the healthcare industry as a receptionist, the Electronic Health Records Specialist Certification is the premiere healthcare industry specific certification to obtain. If you are looking for receptionist qualifications, I have performed some research on some really good courses. You could also move into different areas of hotel work, like events, sales, personnel or accounts. These certifications will also allow for a receptionist to move up the ladder to higher paying positions. Some of the conversations will be tricky, dealing with limited information and troublesome clients and internal stakeholders. Dependability. is your go-to resource for career advice and support. At the end of the course, you will be required to sit an online multiple-choice test. A complete receptionist training course, that teaches persuasive and influential receptionist skills for outstanding performance. Because the receptionist handles organizational work for staff members, making a mistake can have reverberating consequences throughout the entire office. schroder. It will help you to upgrade your administrative and secretarial skills and to enhance your computer literacy so that you can carry out your job more efficiently. Organizational, office management, working knowledge of MS Office, and sound communication skills. The cost of the course of $24, which is very affordable. Because the receptionist is the first point of contact for the general public’s interaction with a company, it is important to have excellent communication skills. In most instances, receptionists are not required to have formal qualifications. It’s important that a receptionist is friendly, helpful, and proactive when dealing with a customer. With medical records becoming digitized along with the rate of growth of the aging population, the fastest growing area of consideration for receptionists is the healthcare industry. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Whether it’s written or verbal, receptionist duties always rely on the … Employers usually expect good literacy, numeracy and IT skills. Meaning you can pull up systems, numbers, and contacts within a moment’s notice. However, since the healthcare industry relies on patient interaction, the need for a receptionist coordinating patient care is not as easily outsourced or automated. While it is not always mandatory, having a college degree is useful in becoming a receptionist. This is the first section listed on a receptionist resume and must sum up skills in five to six bullet points. Depending on the company, the receptionist job description may include a heavy mix of working with the public and among internal staff. do you need to graduate high school to be a receptionist? Being the front line of an organization, a receptionist plays an important role in managing the front desk of an organization and communicating with clients. If you are planning on obtaining a qualification, the good news is there are plenty of online-accessible material. qualifications to be receptionist? The Diploma in Office Admin & Receptionist Skills provides students the hands-on training in various key administrative areas of a business or a working environment. There are some notable courses such as “Professional Receptionist Diploma” which is aimed at entry-level people who want to pursue a career in reception. Receptionist Job Purpose: A qualification demonstrates your desire to learn, self-improvement, and seeking a career as a receptionist. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. Having years of experience in a large company will demonstrate the ability to work with a wide range of guests, visitors and employees. The receptionist job description includes recommended courses, although they are not mandatory. This receptionist job description article will detail the exact qualifications, training, abilities, education needed to become a receptionist. You will need to be comfortable using phones and computers, including the ability to use MS Excel and Word. What is it like being a Mechanical Engineer? The working hours mainly correspond with standard business hours. Organizational Skills. This course is designed to provide you with the necessary knowledge and training in the fundamentals of administration and reception. Qualifications to get hired as a Receptionist. Is it a good job? © 2016 - 2019 * Job Descriptions WIKI - All rights reserved, about Chipotle Crew Member Job Description, Responsibilities, Salary & More. This may include education, previous job experience, certifications and technical skills. However, when applying and interviewing for receptionist roles having a qualification can provide you the edge over the competition. This Receptionist sample job description can be used to help you create a job advert that will attract candidates who are qualified for the job. Receptionists must maintain good relationships with all employees. Even where this is not specified, it would be an advantage if you have worked in an admin or customer service role. Rely on instructions and pre-established guidelines to perform the … How to work and deal with executives, learn about handling mail and email, how to set-up a calendar. Communication skills through in-person, phone, email, and online networking are vital aspects to succeeding as a receptionist. What is it like being a janitor, is it a good job. Veterinary Receptionist. In many ways the receptionist is the glue that holds an office together. Receptionists must stay up to date on office technology. The summary of qualifications section of a Receptionist Resume outlines the transferable skills and abilities of a person as reflected in his /her personality or employment history. What is it like being a Bookkeeper? The receptionist is the first point of contact for visitors and the responsibility to provide excellent customer care. Whether over the phone or in person, the receptionist's attitude comes through … The course duration is 2 hours 15 mins, the cost of the course is around $29 plus the cost of a PDF certificate at $30. At the end of the course, you do have the choice of sitting a test. Researching online, below are the average wages. To be successful as a receptionist you will require the following skillset; Receptionists are constantly communicating in person or on the phone to clients or internal staff. Therefore, it is highly advised to volunteer, intern or seek out temporary assignments where the core skill sets can be obtained. If you have a professional competent receptionist it reflects well on an organization. At the end of the course, you will receive a certificate. The minimum education needed to become a receptionist is a high school diploma. You may also include soft skills and personality traits that you envision for a successful employee. You do not need any formal qualifications to become a receptionist. Analyzing a receptionist job description, it is important to notice that the key elements for the position are experience, personality and technical abilities. We are passionate about providing honest and authentic career advice, helping people navigate their careers. The industry is highly competitive on the entry level. Receptionists typically need strong word-processing skills to complete document and memo tasks. 4 years ago. Obtaining more experience and skills in a specialized industry will allow a receptionist to advance and earn more money. The Level 1 qualification cover an introduction to the hospitality and catering industry, safety at work, customer service in the hospitality and catering industry, introduction to equipment used in reception, providing information to guests, storing and handling guest property. Qualifications demonstrating an understanding of the use of Word, internet, email, and phones will come in handy. Receptionist qualifications and skills Next, outline the required and preferred skills for your position. The number of years of experience in various size companies is a major qualification to obtaining or advancing in a receptionist career. Trustworthy/Confidential. Positive Attitude. Employers often ask for relevant work experience. Through acquiring more experience, training and certifications, a receptionist may advance to the role of Administrative Assistant, HR Assistant, Executive Secretary or Executive Assistant. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bo … read more Is it a good career? A 2-hour on-demand course that comes with a certificate upon completion. i finished year 10 and started year 11 but had to drop out (personal reasons) i did work experience at pharmacy in year 10 would that help ? Every receptionist job description includes this vital aspect. Provide information to the general public, clients and customers regarding the organization. Interpersonal Skills. Because of that, being able to handle office politics, various personality types and maintaining communication ties within staff is important. Electronic Health Records Specialist Certification, Chipotle Crew Member Job Description, Responsibilities, Salary & More, https://learn.org/articles/What_Training_or_Certification_Programs_are_Available_for_Becoming_a_Receptionist.html, Greet, welcome and direct guests and visitors in-person and on the phone, Answer inquiries from the general public and route calls to appropriate staff, Update appointment calendars, schedule meetings and appointments for staff, Receive mail and packages, sort, organize and distribute appropriately, Maintain inventory of office supply stock for the office, Order and organize food and beverages for meetings, take notes during meetings, Be aware of staff movements in and out of office, notify appropriate parties when staff members are out sick. Is it a good job? Also, certifications can be an avenue for receptionist positions in other industries as well. Receptionist can earn up to $35,000 depending on geographical location and the size of an organization. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. Skills and qualifications will differ if you are applying as a medical receptionist or a receptionist without any experience. Analyzing a receptionist job description, it is important to notice that the key elements for the position are experience, personality and technical abilities. What is it like being a secretary, administrative assistant? Searching the term “receptionist” at Johnacademy.co.uk come up with 28 responses. The general function of any receptionist is to focus and attend visitors and deal inquiries over telephone and even live face to face. However, receptionists who work in hospitals, car dealerships or other non-traditional office environments may have varying hourly schedules. There are usually no specific academic entry requirements needed, however gaining a formal qualification in veterinary reception work, such as the VetSkill Level 2 Certificate for Veterinary Receptionists, will allow you to accumulate industry knowledge alongside the practical experience you will be gaining through your employment. Education, Training & Certification Education: Receptionists are typically required to have a high school diploma or equivalent. To become a Receptionist, you’ll need excellent interpersonal skills, being able to communicate confidently and professionally with any new visitors that come in. So now I have answered the main question, we’ll discuss the best qualifications that will help you to land a reception role and other frequently asked questions relating to becoming a receptionist. Medical Receptionist qualifications and skills Next, outline the required and preferred skills for your position. Learn how your comment data is processed. If you want to get some qualifications under your belt, there are plenty of courses that will give you the edge, including: NVQ/SVQ in Customer Service, Levels 1 – 4 NVQ/SVQ in Business and Administration, Levels 1-4 There are more specific qualifications for receptionists working in industries such as beauty, hospitality and health. Because of that, there are many formal and informal qualifications and skills found in the job description for this profession. It will include your qualifications and any special training that makes you an unbeatable candidate. You can check here for available receptionist training and certification programs you can follow: https://learn.org/articles/What_Training_or_Certification_Programs_are_Available_for_Becoming_a_Receptionist.html, Your email address will not be published. The most common hourly schedule for a receptionist is a full time 40 hours per week schedule. This site uses Akismet to reduce spam. There are no set entry requirements to become a receptionist. For those without an undergraduate degree, gaining experience through volunteer work at local religious institutions, shelters or other non-profit organizations is an excellent way to network and gain the necessary receptionist skills and experience. However, as a receptionist acquires more experience it becomes less competitive and more secure. Receptionist roles vary by industry and organization, but a high school diploma is the standard minimum educational requirement. In a 40-minute on-demand course, you will learn the basic principles of becoming a receptionist. Knowledge of MS office, and sound communication skills through in-person, phone, email, phones... Hours for a new receptionist job a number of courses on Udemy acquired. Will allow a receptionist do not need any formal qualifications, so will. Also allow for a successful employee office technology practice, animal hospital or animal charity you not. 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A heavy mix of working with the necessary knowledge qualifications of a receptionist training in the job description may include education,,! And email interactions good representation of the most important elements in becoming a receptionist the required and skills. Vary by industry and organization, leading to poor reviews and feedback this experience can be obtained best. The … qualifications to become a receptionist a formal qualification reflects well on an organization, but high...